Frequently Asked Questions

Most frequent questions and answers

When will I receive my order?

If you order is placed prior to 15:30 on working days (Monday – Friday) we will bring the product within 24 hours. [From Monday to Friday, except on Official Holidays]

If you order after 15:30, then you will receive the ordered product within 48 hours.

What payment methods do you accept?

Currently, the site supports only cash on delivery. However, new payment methods will be included in the near future.


What is your return policy?

If you want to return your product, within 7 days you can change the purchased product online with another product within the amount spent or with a higher value product but adding the price difference. The product should be returned with original, unused, unmarked, unmarked, scratch-resistant packaging and all product and packaging accessories.

Do you offer price adjustments?

This store does not offer price adjustments unless there is an active sales campaign which details the adjustment in the price.


Where is FAR located?

The physical store of FAR is located at the center of Prishtina – capital city of Kosovo. 

The address of the store is: Rr. Qamil Hoxha, Pristina 10000

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